/* ========================================
   SERVICE DASHBOARD - ELDERLY FRIENDLY DESIGN
   Large text, high contrast, big buttons
   ======================================== */

/* ========================================
   BASE STYLES & VARIABLES
   ======================================== */

:root {
    /* Colors - High Contrast */
    --primary: #2563eb;
    --primary-dark: #1d4ed8;
    --success: #059669;
    --success-light: #d1fae5;
    --warning: #d97706;
    --warning-light: #fef3c7;
    --danger: #dc2626;
    --danger-light: #fee2e2;
    --info: #0891b2;
    --info-light: #cffafe;
    
    /* Neutrals */
    --text-primary: #111827;
    --text-secondary: #4b5563;
    --text-muted: #6b7280;
    --border: #e5e7eb;
    --bg-page: #f3f4f6;
    --bg-card: #ffffff;
    
    /* Sizing - LARGER for elderly */
    --font-base: 16px;
    --font-lg: 18px;
    --font-xl: 20px;
    --font-2xl: 24px;
    --font-3xl: 32px;
    
    --spacing-xs: 8px;
    --spacing-sm: 12px;
    --spacing-md: 16px;
    --spacing-lg: 24px;
    --spacing-xl: 32px;
    
    --radius: 8px;
    --radius-lg: 12px;
    
    /* Touch targets - minimum 44px for accessibility */
    --touch-min: 44px;
}

* {
    box-sizing: border-box;
}

body {
    margin: 0;
    padding: 0;
    font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, sans-serif;
    font-size: var(--font-base);
    color: var(--text-primary);
    background: var(--bg-page);
    line-height: 1.5;
}

/* ========================================
   NAVIGATION BAR
   ======================================== */

.service-nav {
    background: linear-gradient(135deg, var(--primary) 0%, var(--primary-dark) 100%);
    color: white;
    padding: var(--spacing-sm) var(--spacing-lg);
    display: flex;
    align-items: center;
    gap: var(--spacing-lg);
    position: sticky;
    top: 0;
    z-index: 100;
    box-shadow: 0 2px 8px rgba(0,0,0,0.15);
}

.nav-brand {
    display: flex;
    align-items: center;
    gap: var(--spacing-sm);
}

.nav-logo {
    font-size: 28px;
    text-decoration: none;
    padding: var(--spacing-xs);
    border-radius: var(--radius);
    transition: background 0.2s;
}

.nav-logo:hover {
    background: rgba(255,255,255,0.2);
}

.nav-title {
    font-size: var(--font-xl);
    font-weight: 600;
}

.nav-tabs {
    display: flex;
    gap: var(--spacing-xs);
    flex: 1;
}

.nav-tab {
    background: transparent;
    border: none;
    color: rgba(255,255,255,0.8);
    padding: var(--spacing-sm) var(--spacing-md);
    font-size: var(--font-base);
    font-weight: 500;
    border-radius: var(--radius);
    cursor: pointer;
    transition: all 0.2s;
    min-height: var(--touch-min);
    display: flex;
    align-items: center;
    gap: var(--spacing-xs);
}

.nav-tab:hover {
    background: rgba(255,255,255,0.15);
    color: white;
}

.nav-tab.active {
    background: rgba(255,255,255,0.25);
    color: white;
}

.nav-actions {
    display: flex;
    align-items: center;
    gap: var(--spacing-md);
}

.nav-btn {
    background: rgba(255,255,255,0.2);
    border: none;
    color: white;
    width: var(--touch-min);
    height: var(--touch-min);
    border-radius: var(--radius);
    font-size: 20px;
    cursor: pointer;
    transition: background 0.2s;
}

.nav-btn:hover {
    background: rgba(255,255,255,0.3);
}

.nav-user {
    font-size: 14px;
    opacity: 0.9;
}

/* ========================================
   MAIN CONTENT
   ======================================== */

.service-main {
    padding: var(--spacing-lg);
    max-width: 1600px;
    margin: 0 auto;
}

.view-section {
    display: none;
}

.view-section.active {
    display: block;
}

/* ========================================
   ALERT CARDS - Dashboard Top
   ======================================== */

.alert-cards {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(240px, 1fr));
    gap: var(--spacing-md);
    margin-bottom: var(--spacing-xl);
}

.alert-card {
    background: var(--bg-card);
    border-radius: var(--radius-lg);
    padding: var(--spacing-lg);
    display: flex;
    align-items: center;
    gap: var(--spacing-md);
    box-shadow: 0 1px 3px rgba(0,0,0,0.1);
    border-left: 5px solid var(--border);
    transition: transform 0.2s, box-shadow 0.2s;
}

.alert-card:hover {
    transform: translateY(-2px);
    box-shadow: 0 4px 12px rgba(0,0,0,0.15);
}

.alert-card.critical {
    border-left-color: var(--danger);
    background: linear-gradient(135deg, #fff 0%, var(--danger-light) 100%);
}

.alert-card.warning {
    border-left-color: var(--warning);
    background: linear-gradient(135deg, #fff 0%, var(--warning-light) 100%);
}

.alert-card.info {
    border-left-color: var(--info);
    background: linear-gradient(135deg, #fff 0%, var(--info-light) 100%);
}

.alert-card.success {
    border-left-color: var(--success);
    background: linear-gradient(135deg, #fff 0%, var(--success-light) 100%);
}

.alert-icon {
    font-size: 36px;
}

.alert-content {
    flex: 1;
}

.alert-number {
    font-size: var(--font-3xl);
    font-weight: 700;
    line-height: 1.1;
}

.alert-label {
    font-size: var(--font-base);
    color: var(--text-secondary);
    font-weight: 500;
}

.alert-action {
    background: transparent;
    border: 1px solid currentColor;
    color: var(--text-secondary);
    padding: var(--spacing-xs) var(--spacing-md);
    border-radius: var(--radius);
    font-size: 14px;
    cursor: pointer;
    transition: all 0.2s;
}

.alert-action:hover {
    background: var(--text-primary);
    color: white;
}

/* ========================================
   QUICK ACTIONS - Big Buttons
   ======================================== */

.quick-actions {
    margin-bottom: var(--spacing-xl);
}

.action-buttons {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(180px, 1fr));
    gap: var(--spacing-md);
}

.action-btn {
    background: var(--bg-card);
    border: 2px solid var(--border);
    border-radius: var(--radius-lg);
    padding: var(--spacing-lg);
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: var(--spacing-sm);
    cursor: pointer;
    transition: all 0.2s;
    min-height: 120px;
}

.action-btn:hover {
    border-color: var(--primary);
    background: #eff6ff;
    transform: translateY(-2px);
}

.action-btn.large {
    min-height: 140px;
}

.action-icon {
    font-size: 40px;
}

.action-text {
    font-size: var(--font-lg);
    font-weight: 600;
    color: var(--text-primary);
    text-align: center;
}

/* ========================================
   SECTION TITLES
   ======================================== */

.section-title {
    font-size: var(--font-xl);
    font-weight: 600;
    color: var(--text-primary);
    margin: 0 0 var(--spacing-md) 0;
}

.section-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: var(--spacing-md);
}

.section-date {
    color: var(--text-muted);
    font-size: var(--font-base);
}

.section-link {
    background: none;
    border: none;
    color: var(--primary);
    font-size: var(--font-base);
    font-weight: 500;
    cursor: pointer;
    padding: var(--spacing-xs) var(--spacing-sm);
    border-radius: var(--radius);
}

.section-link:hover {
    background: #eff6ff;
}

/* ========================================
   DASHBOARD SECTIONS
   ======================================== */

.dashboard-section {
    background: var(--bg-card);
    border-radius: var(--radius-lg);
    padding: var(--spacing-lg);
    margin-bottom: var(--spacing-lg);
    box-shadow: 0 1px 3px rgba(0,0,0,0.1);
}

.dashboard-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(400px, 1fr));
    gap: var(--spacing-lg);
    margin-bottom: var(--spacing-lg);
}

/* ========================================
   TICKET LIST
   ======================================== */

.ticket-list {
    display: flex;
    flex-direction: column;
    gap: var(--spacing-sm);
}

.ticket-item {
    background: #f9fafb;
    border-radius: var(--radius);
    padding: var(--spacing-md);
    border-left: 4px solid var(--border);
    cursor: pointer;
    transition: all 0.2s;
}

.ticket-item:hover {
    background: #f3f4f6;
}

.ticket-item.priority-critical {
    border-left-color: var(--danger);
    background: var(--danger-light);
}

.ticket-item.priority-high {
    border-left-color: var(--warning);
}

.ticket-item.priority-normal {
    border-left-color: var(--primary);
}

.ticket-item.priority-low {
    border-left-color: var(--success);
}

.ticket-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: var(--spacing-xs);
}

.ticket-number {
    font-weight: 600;
    font-size: var(--font-base);
    color: var(--primary);
}

.ticket-priority {
    font-size: 20px;
}

.ticket-issue {
    font-size: var(--font-lg);
    font-weight: 500;
    text-transform: capitalize;
    margin-bottom: var(--spacing-xs);
}

.ticket-meta {
    font-size: 14px;
    color: var(--text-muted);
}

/* ========================================
   TECHNICIAN STATUS
   ======================================== */

.technician-list {
    display: flex;
    flex-direction: column;
    gap: var(--spacing-sm);
}

.tech-status-item {
    display: flex;
    align-items: center;
    gap: var(--spacing-md);
    padding: var(--spacing-md);
    background: #f9fafb;
    border-radius: var(--radius);
}

.tech-avatar {
    width: 48px;
    height: 48px;
    border-radius: 50%;
    background: var(--primary);
    color: white;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: var(--font-xl);
    font-weight: 600;
}

.tech-info {
    flex: 1;
}

.tech-name {
    font-size: var(--font-lg);
    font-weight: 600;
}

.tech-phone {
    font-size: 14px;
    color: var(--text-muted);
}

.tech-status-badge {
    padding: var(--spacing-xs) var(--spacing-md);
    border-radius: 20px;
    font-size: 14px;
    font-weight: 500;
}

.tech-status-badge.available {
    background: var(--success-light);
    color: var(--success);
}

.tech-status-badge.busy {
    background: var(--danger-light);
    color: var(--danger);
}

/* ========================================
   SCHEDULE LIST
   ======================================== */

.schedule-list {
    display: flex;
    flex-direction: column;
    gap: var(--spacing-sm);
}

.schedule-item {
    display: grid;
    grid-template-columns: 80px 1fr auto auto;
    gap: var(--spacing-md);
    align-items: center;
    padding: var(--spacing-md);
    background: #f9fafb;
    border-radius: var(--radius);
}

.schedule-time {
    font-weight: 600;
    font-size: var(--font-lg);
    color: var(--primary);
}

.schedule-customer {
    font-weight: 600;
}

.schedule-type {
    font-size: 14px;
    color: var(--text-muted);
    text-transform: capitalize;
}

.schedule-tech {
    color: var(--text-secondary);
}

.schedule-status {
    padding: var(--spacing-xs) var(--spacing-sm);
    border-radius: var(--radius);
    font-size: 13px;
    font-weight: 500;
    text-transform: capitalize;
}

.schedule-status.scheduled {
    background: var(--info-light);
    color: var(--info);
}

.schedule-status.completed {
    background: var(--success-light);
    color: var(--success);
}

/* ========================================
   DATA TABLES
   ======================================== */

.table-container {
    overflow-x: auto;
}

.data-table {
    width: 100%;
    border-collapse: collapse;
    font-size: var(--font-base);
}

.data-table th {
    background: #f9fafb;
    padding: var(--spacing-md);
    text-align: left;
    font-weight: 600;
    color: var(--text-secondary);
    border-bottom: 2px solid var(--border);
    white-space: nowrap;
}

.data-table td {
    padding: var(--spacing-md);
    border-bottom: 1px solid var(--border);
    vertical-align: middle;
}

.data-table tr:hover {
    background: #f9fafb;
}

.data-table .empty-cell {
    text-align: center;
    color: var(--text-muted);
    padding: var(--spacing-xl);
}

.data-table td.critical {
    color: var(--danger);
    font-weight: 600;
}

.data-table td.warning {
    color: var(--warning);
    font-weight: 600;
}

/* ========================================
   EMPTY STATES
   ======================================== */

.empty-state {
    text-align: center;
    padding: var(--spacing-xl);
    color: var(--text-muted);
}

.empty-state.large {
    padding: 60px var(--spacing-lg);
}

.empty-icon {
    font-size: 48px;
    display: block;
    margin-bottom: var(--spacing-md);
    opacity: 0.5;
}

.empty-state p {
    margin: 0 0 var(--spacing-md) 0;
    font-size: var(--font-lg);
}

/* ========================================
   VIEW HEADERS
   ======================================== */

.view-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: var(--spacing-lg);
}

.view-title {
    font-size: var(--font-2xl);
    font-weight: 700;
    margin: 0;
}

.view-actions {
    display: flex;
    gap: var(--spacing-sm);
}

/* ========================================
   FILTER BAR
   ======================================== */

.filter-bar {
    display: flex;
    flex-wrap: wrap;
    gap: var(--spacing-md);
    margin-bottom: var(--spacing-lg);
    padding: var(--spacing-md);
    background: var(--bg-card);
    border-radius: var(--radius-lg);
    box-shadow: 0 1px 3px rgba(0,0,0,0.1);
}

.filter-group {
    display: flex;
    align-items: center;
    gap: var(--spacing-xs);
}

.filter-group label {
    font-weight: 500;
    color: var(--text-secondary);
    white-space: nowrap;
}

.filter-select {
    padding: var(--spacing-sm) var(--spacing-md);
    border: 1px solid var(--border);
    border-radius: var(--radius);
    font-size: var(--font-base);
    min-height: var(--touch-min);
    min-width: 150px;
}

.filter-search {
    padding: var(--spacing-sm) var(--spacing-md);
    border: 1px solid var(--border);
    border-radius: var(--radius);
    font-size: var(--font-base);
    min-height: var(--touch-min);
    min-width: 250px;
}

.search-group {
    flex: 1;
    min-width: 250px;
}

.search-group .filter-search {
    width: 100%;
}

/* ========================================
   STATS ROW
   ======================================== */

.stats-row {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(150px, 1fr));
    gap: var(--spacing-md);
    margin-bottom: var(--spacing-lg);
}

.stat-card {
    background: var(--bg-card);
    border-radius: var(--radius-lg);
    padding: var(--spacing-lg);
    text-align: center;
    box-shadow: 0 1px 3px rgba(0,0,0,0.1);
}

.stat-card.critical {
    background: var(--danger-light);
}

.stat-card.warning {
    background: var(--warning-light);
}

.stat-card.success {
    background: var(--success-light);
}

.stat-value {
    font-size: var(--font-2xl);
    font-weight: 700;
    color: var(--text-primary);
}

.stat-label {
    font-size: 14px;
    color: var(--text-secondary);
    margin-top: var(--spacing-xs);
}

/* ========================================
   BUTTONS
   ======================================== */

.btn-primary {
    background: linear-gradient(135deg, var(--primary) 0%, var(--primary-dark) 100%);
    color: white;
    border: none;
    padding: var(--spacing-sm) var(--spacing-lg);
    border-radius: var(--radius);
    font-size: var(--font-base);
    font-weight: 600;
    cursor: pointer;
    min-height: var(--touch-min);
    transition: all 0.2s;
}

.btn-primary:hover {
    transform: translateY(-1px);
    box-shadow: 0 4px 12px rgba(37, 99, 235, 0.3);
}

.btn-primary.large {
    padding: var(--spacing-md) var(--spacing-xl);
    font-size: var(--font-lg);
}

.btn-secondary {
    background: white;
    color: var(--text-primary);
    border: 2px solid var(--border);
    padding: var(--spacing-sm) var(--spacing-lg);
    border-radius: var(--radius);
    font-size: var(--font-base);
    font-weight: 600;
    cursor: pointer;
    min-height: var(--touch-min);
    transition: all 0.2s;
}

.btn-secondary:hover {
    border-color: var(--primary);
    color: var(--primary);
}

.btn-small {
    padding: var(--spacing-xs) var(--spacing-md);
    font-size: 14px;
    min-height: 36px;
    border-radius: var(--radius);
    border: none;
    cursor: pointer;
}

.btn-small.primary {
    background: var(--primary);
    color: white;
}

.ms-eq-suggestions {
    position: fixed;
    background: white;
    border: 1px solid #e2e8f0;
    border-radius: 6px;
    box-shadow: 0 4px 12px rgba(0,0,0,0.15);
    max-height: 250px;
    overflow-y: auto;
    z-index: 9999;
    display: none;
}

.ms-eq-suggestion {
    padding: 10px 14px;
    cursor: pointer;
    border-bottom: 1px solid #f1f5f9;
    display: flex;
    justify-content: space-between;
    font-size: 13px;
}

.ms-eq-suggestion:hover {
    background: #f8fafc;
}

.ms-eq-suggestion strong {
    color: #1e293b;
    font-weight: 600;
}

.ms-eq-suggestion span {
    color: #64748b;
    font-size: 12px;
}


/* ========================================
   MODALS
   ======================================== */

.modal-overlay {
    position: fixed;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    background: rgba(0,0,0,0.6);
    display: flex;
    align-items: center;
    justify-content: center;
    z-index: 1000;
    padding: var(--spacing-md);
}

.modal-content {
    background: white;
    border-radius: var(--radius-lg);
    width: 100%;
    max-width: 500px;
    max-height: 90vh;
    overflow: hidden;
    display: flex;
    flex-direction: column;
    box-shadow: 0 20px 60px rgba(0,0,0,0.3);
}

.modal-content.large {
    max-width: 700px;
}

.modal-header {
    background: linear-gradient(135deg, var(--primary) 0%, var(--primary-dark) 100%);
    color: white;
    padding: var(--spacing-lg);
    display: flex;
    justify-content: space-between;
    align-items: center;
}

.modal-header h2 {
    margin: 0;
    font-size: var(--font-xl);
}

.modal-close {
    background: rgba(255,255,255,0.2);
    border: none;
    color: white;
    width: 36px;
    height: 36px;
    border-radius: 50%;
    font-size: 20px;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
}

.modal-close:hover {
    background: rgba(255,255,255,0.3);
}

.modal-body {
    padding: var(--spacing-lg);
    overflow-y: auto;
    flex: 1;
}

.modal-footer {
    padding: var(--spacing-md) var(--spacing-lg);
    background: #f9fafb;
    border-top: 1px solid var(--border);
    display: flex;
    justify-content: flex-end;
    gap: var(--spacing-sm);
}

/* ========================================
   FORMS
   ======================================== */

.form-row {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
    gap: var(--spacing-md);
    margin-bottom: var(--spacing-md);
}

.form-group {
    display: flex;
    flex-direction: column;
    gap: var(--spacing-xs);
}

.form-group.full {
    grid-column: 1 / -1;
}

.form-label {
    font-weight: 600;
    font-size: var(--font-base);
    color: var(--text-primary);
}

.form-label.required::after {
    content: ' *';
    color: var(--danger);
}

.form-input,
.form-select,
.form-textarea {
    padding: var(--spacing-sm) var(--spacing-md);
    border: 2px solid var(--border);
    border-radius: var(--radius);
    font-size: var(--font-base);
    min-height: var(--touch-min);
    transition: border-color 0.2s;
}

.form-input:focus,
.form-select:focus,
.form-textarea:focus {
    outline: none;
    border-color: var(--primary);
}

.form-input.large,
.form-select.large {
    font-size: var(--font-lg);
    padding: var(--spacing-md);
}

.form-textarea {
    resize: vertical;
    min-height: 100px;
}

.checkbox-group {
    display: flex;
    flex-wrap: wrap;
    gap: var(--spacing-md);
}

.checkbox-label {
    display: flex;
    align-items: center;
    gap: var(--spacing-xs);
    font-size: var(--font-base);
    cursor: pointer;
}

.checkbox-label input[type="checkbox"] {
    width: 20px;
    height: 20px;
}

/* Search Results */
.search-results {
    position: absolute;
    top: 100%;
    left: 0;
    right: 0;
    background: white;
    border: 1px solid var(--border);
    border-radius: var(--radius);
    box-shadow: 0 4px 12px rgba(0,0,0,0.15);
    z-index: 10;
    max-height: 200px;
    overflow-y: auto;
}

.search-result-item {
    padding: var(--spacing-sm) var(--spacing-md);
    cursor: pointer;
    display: flex;
    justify-content: space-between;
    border-bottom: 1px solid var(--border);
}

.search-result-item:hover {
    background: #f3f4f6;
}

.search-result-item:last-child {
    border-bottom: none;
}

.search-no-results {
    padding: var(--spacing-md);
    text-align: center;
    color: var(--text-muted);
}

/* Make form groups with search relative */
.form-group {
    position: relative;
}

/* ========================================
   TECHNICIAN GRID
   ======================================== */

.technician-grid {
    display: grid;
    grid-template-columns: repeat(auto-fill, minmax(300px, 1fr));
    gap: var(--spacing-md);
}

/* ========================================
   TICKETS GRID
   ======================================== */

.tickets-grid {
    display: grid;
    grid-template-columns: repeat(auto-fill, minmax(350px, 1fr));
    gap: var(--spacing-md);
}

/* ========================================
   RESPONSIVE DESIGN
   ======================================== */

@media (max-width: 768px) {
    .service-nav {
        flex-direction: column;
        padding: var(--spacing-sm);
        gap: var(--spacing-sm);
    }
    
    .nav-tabs {
        width: 100%;
        overflow-x: auto;
        padding-bottom: var(--spacing-xs);
    }
    
    .nav-tab {
        white-space: nowrap;
        padding: var(--spacing-sm);
        font-size: 14px;
    }
    
    .service-main {
        padding: var(--spacing-md);
    }
    
    .dashboard-grid {
        grid-template-columns: 1fr;
    }
    
    .filter-bar {
        flex-direction: column;
    }
    
    .filter-group {
        width: 100%;
    }
    
    .filter-select,
    .filter-search {
        width: 100%;
    }
    
    .view-header {
        flex-direction: column;
        align-items: flex-start;
        gap: var(--spacing-md);
    }
    
    .view-actions {
        width: 100%;
    }
    
    .view-actions .btn-primary,
    .view-actions .btn-secondary {
        flex: 1;
    }
    
    .schedule-item {
        grid-template-columns: 1fr;
        gap: var(--spacing-xs);
    }
    
    .modal-content {
        margin: var(--spacing-sm);
        max-height: calc(100vh - 20px);
    }
}

/* ========================================
   PRINT STYLES
   ======================================== */

@media print {
    .service-nav,
    .quick-actions,
    .filter-bar,
    .view-actions,
    .alert-action,
    .btn-primary,
    .btn-secondary {
        display: none !important;
    }
    
    .service-main {
        padding: 0;
    }
    
    .dashboard-section {
        box-shadow: none;
        border: 1px solid #ccc;
        break-inside: avoid;
    }
}